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Proceedings of the 1st AAGBS International Conference on Business Management 2014 - Jaafar Pyeman

Year 2016


Part I EntrepreneurshipChapter 1 The Determinants of Technological Innovation Adoption in Malaysian SMEs1.1 Introduction1.2 Objective1.3 Literature ReviewA. TI Adoption by SMEsB. Barriers to Adoption1.4 MethodologyA. The Methodology PICS IIB. Data AnalysisC. Variables Used in the AnalysisD. Statistical AnalysisE. Assessment of Goodness of MeasuresF. Construct ValidityG. Convergent ValidityH. Discriminant ValidityI. Reliability Analysis and Hypotheses Testing1.5 Discussion and ConclusionReferencesChapter 2 Market Orientation Conception on Commercialization of University 2.1 Introduction2.2 Statement of Problem2.3 Literature ReviewA. Market Orientation (MO)B. Customer OrientationC. Competitor OrientationD. Inter-functional CoordinationE. Commercialization of University Research ProductsF. MO Toward Commercialization of University Research ProductsG. Moderating Effect of Organizational Culture2.4 Proposed Conceptual Framework and Hypothesis Development2.5 Methodology2.6 ConclusionReferencesChapter 3 The Customers' Perception Toward Secret Recipe's Reputation by Using the Reptrak™ Model3.1 Introduction3.2 Background LiteratureA. Definition of Corporate ReputationB. The Reputation in SME IndustryC. Measuring the Corporate ReputationD. Products/ServicesE. Financial PerformanceF. GovernanceG. InnovationH. WorkplaceI. CitizenshipJ. Leadership3.3 Conceptual Framework3.4 Results and Discussion3.5 ConclusionReferencesChapter 4 Examining the Applicability of Outside-In Open Innovation Approaches for Small4.1 Introduction4.2 Literature Review4.3 Research Approach, Methodology, and Design4.4 Findings and ResultsA. High Absorptive Capacity and Sufficient Collaborative Capability to Apply OIB. Customer Involvement as the Most Attractive ApproachC. R&D Outsourcing as an Attractive ApproachD. No Clear Statement on Collaborations with Universities4.5 Conclusions and RecommendationsReferencesChapter 5 Export Readiness Among Small- and Medium-Sized Enterprises in Malaysia5.1 Introduction5.2 Literature Review5.3 Research Methodology5.4 Findings and DiscussionA. Respondent's ProfileB. Export Readiness Among SMEs5.5 Conclusions and RecommendationsReferencesPart II Management and MarketingChapter 6 Members of Parliament (MPs) and Internet Communication in Malaysia: An Empirical Study of Perceived Individual Factors and Continuance of Use6.1 Introduction6.2 Literature Review6.3 The StudyA. Research QuestionsB. Methodology6.4 Analysis of FindingsA. Reliability AnalysisB. Multicollinearity AssumptionC. Descriptive Statistic ResultsD. Results of Hierarchical Regression and Discussions6.5 ConclusionReferencesChapter 7 Linking Entry Timing (ET) and Entry Mode (EM) Decisions in International Market Expansion by Malaysian Construction Firm: Toward the Development of ETEM Model7.1 Introduction7.2 Literature ReviewA. Entry Timing and Entry Mode DecisionsB. Factors Influencing Both Entry Timing and Entry Mode Decisions7.3 MethodologyA. PopulationB. Questionnaire Design7.4 Method of Analysis and Analysis of ResultsA. RespondentsB. The Findings of Measurement for Independent Variables (Factors Influencing Entry Timing Decision)C. The Finding of Measurement for Independent Variables (Factor Influencing Entry Mode Decision)D. Development of ETEM Model by Linking of Entry Timing and Entry Mode Decisions7.5 ConclusionsReferencesChapter 8 Factorial Structure of Spiritual Intelligence Towards Purchasing Decision Towards Halal Cosmetic Product8.1 Introduction8.2 Literature ReviewA. Theory Planned Behavior (TPB)B. Spiritual Intelligence (SQ)8.3 Research Methodology and Data AnalysisA. SampleB. Scale DevelopmentC. Item Generation8.4 Exploratory Factor AnalysisReferencesChapter 9 The Relationships Between Talent Management Practices, Employee Engagement, and Employee Retention in the Information and Technology (IT) Organizations in Selangor9.1 Introduction9.2 Turnover Issue9.3 Employee Retention9.4 Employee Engagement9.5 Relationship Between Talent Management Practice and Employee EngagementA. Talent Management Practice (Managerial Support) and Employee EngagementB. Talent Management Practice (Employee Career Development) and Employee EngagementC. Talent Management Practice (Rewards and Recognitions) and Employee Engagement9.6 Relationship Between Employee Engagement and Employee Retention9.7 The Mediating Effects of Employee Engagement9.8 MethodologyA. Research DesignB. Research FrameworkC. SamplingD. Data Analysis9.9 ResultsA. The Relationship Between Talent Management Practices (Managerial Support, Employee Career Development,and Rewards and Recognitions) and Employee EngagementB. The Relationship Between Employee Engagement and Employee RetentionC. The Mediating Effects of Employee Engagement on the Relationship Between Talent Management Practices and Employee Retention9.10 Discussion and ConclusionReferencesChapter 10 Impact of Organizational Image in Determining the Level of Engagement Among Commercial Banks' Employees10.1 IntroductionA. Importance of Employee EngagementB. Issue of Employee Engagement at Commercial Banks in MalaysiaC. Organizational ImageD. Organizational Image and Employee Engagement10.2 Methodology10.3 Findings10.4 Discussion10.5 ConclusionReferencesChapter 11 HRM Practices and Organizational Performance: A Conceptual Model on the Performance of Acquiring Companies11.1 Introduction11.2 Literature ReviewA. Reasons for the Failure of M&AB. Performance of the Acquiring CompaniesC. Human Resource Management (HRM) PracticesD. HRM Practices in M&AE. A Proposed Conceptual Model11.3 ConclusionReferencesChapter 12 IPA vs. SERVQUAL: Service Quality Measurement for Higher Education Industry12.1 Introduction12.2 Service Quality Concept in Higher Education Context12.3 Importance-Performance Analysis (IPA) Concept12.4 SERVQUAL Dimension Concept12.5 DiscussionA. Specific Dimension of AttributesB. Graphic Visualization of ResultC. Transformation of Result into Strategic Action12.6 ConclusionsReferencesChapter 13 Exploring the Relationships Among Transformational Leadership, Organizational Culture, and Product Innovation Using PLS-SEM13.1 Introduction13.2 Literature ReviewA. Transformational Leadership and Product InnovationB. Organizational Culture and Product InnovationC. Transformational Leadership and Organizational Culture13.3 MethodologyA. Sample and ProcedureB. InstrumentsC. Analysis13.4 Results13.5 Discussion and ConclusionReferencesChapter 14 Managing and Improving the Duration in Computing the Vehicle Speed: A Case Study14.1 Introduction14.2 Literature Review14.3 Process Flow14.4 Testing14.5 Result and ConclusionReferencesChapter 15 The Effects of Brand Orientation, Brand Distinctiveness, and Design Innovation15.1 Introduction15.2 Literature ReviewA. Brand OrientationB. Brand DistinctivenessC. Design Innovation15.3 Methodology15.4 FindingsD. Reliability and ValidityE. The Structural Model and Analysis of Paths15.5 DiscussionF. Hypothesis One: Brand Orientation Positively Influences Brand PerformanceG. Hypothesis Two: Brand Distinctiveness (BD) Is a Positive Determinant of Brand PerformanceH. Hypothesis Three: Design Innovation Positively Influences Brand Performance15.6 Implications and ConclusionsReferencesChapter 16 Supply Chain Robustness and Resilience for Firm's Sustainability: Case Studies on Electronics Industry16.1 Introduction16.2 Literature ReviewA. Risk and Supply Chain RisksB. Supply Chain Risk Management, Robustness, and ResilienceC. Firm's Sustainability16.3 Model Development and Proposition FormulationA. Supply Chain Robustness and Firm's SustainabiliityB. Supply Chain Resilience and Firm's Sustainability16.4 Research Methodology16.5 Research Findings and Implications16.6 ConclusionsReferencesChapter 17 Generation Y and Job Satisfaction: Work Styles, Professional Expectations, and Career Concerns17.1 Introduction17.2 Understanding the New Breed of EmployeesA. Lack of Research Focus17.3 Sizing Up the Gen YA. The Challenge to Unlock Their Potential at Work17.4 Job Satisfaction and the Gen YA. Antecedents to Job SatisfactionB. Focusing on the QuintessentialC. Career ConcernsD. Work StylesE. Professional Expectations17.5 ImplicationsReferencesChapter 18 Antecedents in Developing a Risk Culture in Public Listed Companies (PLCs): Introduction to Enterprise Risk Management (ERM)18.1 Introduction18.2 Problem Statement18.3 Objectives of Study18.4 Literature Review and FrameworkA. LeadershipB. AccountabilityC. Competencies of EmployeesD. Risk Management (Infrastructure)18.5 Research Methodology18.6 ConclusionReferencesChapter 19 Factors Contributing to Paddy Farmers' Intention to Participate in Agriculture Takaful19.1 IntroductionA. Background of StudyB. Research Objectives19.2 Literature ReviewA. Demand in Agriculture InsuranceB. Theory of Planned Behavior19.3 Research Methodology19.4 Data AnalysisA. Demographic DataB. Frequency and SeverityC. Descriptive AnalysisD. Regression Analysis of Coefficient19.5 Discussion19.6 ConclusionReferencesChapter 20 Employee Prosocial Motivation and Interpersonal Citizenship Behavior: The Supervisor Rating of Leader-Member Exchange Quality as a Mediator20.1 Introduction20.2 Problem Statement20.3 Literature ReviewA. ICB as a Unique Element of OCBB. Interpersonal Citizenship BehaviorC. Leader-Member ExchangeD. Prosocial Motivation20.4 MethodsA. Participants and ProceduresB. MeasuresC. Testing the Goodness of Fit Using Rasch Measurement Model20.5 Results20.6 Discussion and Recommendation1. Implication for Practice2. Future ResearchReferencesChapter 21 Smartphone Product Appearance: What Drive Consumers' Purchase Decision?21.1 Introduction21.2 Review of Literature and Development of Conceptual FrameworkA. Product AppearanceB. The Conceptual Framework21.3 Research MethodologyA. Instrument Design and Data CollectionB. Data Analysis Plan21.4 Analysis and ResultsA. AHP AnalysisB. Pairwise Analysis21.5 Discussion, Conclusion and Future Research SuggestionReferencesChapter 22 A Conceptual Framework on Determinants of Enterprise Risk Management (ERM) Adoption: A Study in Manufacturing Small and Medium Enterprises (SMEs)22.1 IntroductionA. Small and Medium Enterprises (SMEs)22.2 Literature ReviewA. Innovation Diffusion Theory (IDT)B. Enterprise Risk Management (ERM) AdoptionC. Determinants of ERM Adoption22.3 Research MethodologyA. SamplingB. Data Collection MethodC. Plan of Data Analysis22.4 ConclusionReferencesChapter 23 Criteria Selection for Halal Casual Dining Restaurant23.1 Introduction23.2 Literature ReviewA. Halal Food Supply Chain23.3 MethodologyA. Research DesignB. Data Collection MethodC. Demographic Profiling23.4 Findings and Discussion23.5 ConclusionReferencesChapter 24 Impact of Mindful Consumption (MC) on Investment Decision: A Study Within Malaysian Individual Investors24.1 Introduction24.2 Mindful Consumption24.3 Mindful MindsetA. Caring for the NatureB. Caring for SelfC. Caring for the Community24.4 Mindful BehaviourA. Acquisitive ConsumptionB. Repetitive ConsumptionC. Aspirational Consumption24.5 The Study24.6 FindingsA. Theme One: Caring for Self-Future Economic Well-BeingB. Theme Two: Temperance on Acquisitive ConsumptionC. Theme Three: Temperance on Aspirational Consumption24.7 Discussions and ConclusionsReferencesChapter 25 PADI Model: The Role of Malaysian's Emotional Experience on National Car25.1 Introduction25.2 Literature ReviewA. EmotionB. Emotional Experience25.3 MethodologyA. Sample SizeB. Focus GroupC. Pilot Study25.4 Data Analysis and ResultA. Content ValidityB. ReliabilityC. Construct Validity25.5 ConclusionReferencesChapter 26 Corporate Image and Brand Identification of Islamic Banks: The Perspective26.1 Introduction26.2 Problem Statement26.3 Literature Review26.4 Development of Hypothesis26.5 Research Methodology26.6 Discussion and ConclusionReferencesChapter 27 Career Commitment and Intention to Leave Among ICT Professionals in Malaysia27.1 Introduction27.2 Literature ReviewA. Career CommitmentB. Intention to Leave27.3 MethodologyA. Samples of StudyB. Assessment InstrumentsC. Analyses27.4 Results and FindingsA. Descriptive StatisticsB. CorrelationsC. Regression Analyses27.5 Discussions27.6 ConclusionReferencesChapter 28 Enhancing Business Performance Through Supply Chain Integration Strategy of Food Processing Industry in Malaysia: A Conceptual Paper28.1 Introduction28.2 Background of the StudyA. Food Processing Industry in MalaysiaB. Problem Statement28.3 Literature ReviewA. Concept of Supply Chain IntegrationB. Operational Performance28.4 Proposed Research Framework28.5 ConclusionReferencesChapter 29 Work and Home Demands on Work-Family Conflict Among Academicians in Achieving Work-Life Balance: A Conceptual Study29.1 Introduction29.2 Literature ReviewA. Work-Life BalanceB. Work-Family ConflictC. Work DemandsD. Home Demands29.3 Conceptual Framework29.4 Methodology29.5 Conclusion and ImplicationReferencesChapter 30 Evaluating Loyalty Intention Through the Influence of Servicescapes and Shoppers' Experiential Values30.1 Introduction30.2 Statement of Problems30.3 Research Objectives30.4 Literature Review30.5 Research Methodology30.6 Findings and Analysis30.7 Discussion30.8 Future ResearchReferencesChapter 31 The Relationship Between Human Resource Diversity Management Practices and Organizational Citizenship Behavior31.1 Introduction31.2 Review of LiteratureA. Relationship Between HRDM Practices and OCB31.3 Methods31.4 Data Analysis and Results31.5 Discussion and ConclusionsReferencesChapter 32 Shareholder Activism in Malaysia: Exploring a Missing Parameter32.1 Introduction32.2 Literature ReviewA. Corporate Governance and ShareholdersB. Ownership Structure and ControlC. Shareholders and a Company: The RelationshipD. The Concept of Shareholder ActivismE. Corporate Responses to Shareholders32.3 The Missing Parameter32.4 ConclusionsReferencesChapter 33 Linking Superior Influence, Peer Influence, and Locus of Control to Ethical Behavior: A Conceptual Model33.1 Introduction33.2 The Issue of Ethics in Malaysia33.3 Ethical Behavior Among Employees in the Malaysian Public Sector33.4 Review of the LiteratureA. Ethics and the Ethical BehaviorB. Determinants of Ethical BehaviorC. Organizational Influence on Ethical BehaviorD. Superior InfluenceE. Peer InfluenceF. Personal Influence on Ethical BehaviorG. Locus of Control33.5 Conceptual Model33.6 Proposed Methodology33.7 Expected Outcome and ConclusionReferencesChapter 34 Measuring Walkability Attributes of Pedestrian Rail Commuter: A Pilot Study34.1 Introduction34.2 Problem Statement34.3 Research Objectives34.4 Literature ReviewA. WalkabilityB. Factors AffectingWalkability34.5 MethodologyA. Research DesignB. Sampling DesignC. Data Collection MethodD. Instrument: Questionnaire34.6 AnalysisA. Respondents' ProfileB. Reliability TestC. Inferential Analysis34.7 Discussion and ConclusionReferencesChapter 35 Experiential Marketing Influence on Customer Lifetime Value of the Hotel Industry35.1 Introduction35.2 Experiential Marketing (EM)A. Sense ExperienceB. Feel ExperienceC. Think ExperienceD. Act ExperienceE. Relate Experience35.3 Customer Lifetime Value (CLV)A. LoyaltyB. Word-of-Mouth (WOM) CommunicationC. Revisit Intention35.4 Discussion35.5 ConclusionReferencesChapter 36 The Effects of Indirect Experience of Hotel Customers on Brand Association and Loyalty in Iran36.1 IntroductionA. Iran at a GlanceB. Islamic Republic of Iran and Tourism36.2 Review of LiteratureIndirect Experience of Hotel Customers36.3 Research MethodologyA. Data Collection and Demographic ProfileB. Questionnaire Adaptation and VariablesC. Reliability36.4 D. ResultsE. ConclusionsF. RecommendationReferencesChapter 37 Information Technology and Competitive Advantages Among Small and Medium Enterprises in Malaysian Tourism Industry37.1 Introduction37.2 Background of StudyA. Tourism in MalaysiaB. Statement of the Problem37.3 Literature ReviewA. Market-Based View vs. Resource-Based ViewB. Competitive AdvantagesC. Information TechnologyD. Strategic PlanningE. IT and Strategic PlanningF. IT and Competitive AdvantagesG. Conceptual Framework and Hypotheses37.4 Methodology37.5 ConclusionsReferencesChapter 38 Social Support, Academic Self-Concept, Education Goals, Academic Aspiration and Decision to Study Among Residential Students of a Malaysian Public University38.1 Introduction38.2 Methodology38.3 Results and DiscussionA. Individual Means for Social SupportB. Individual Means for Academic Self-ConceptC. Individual Percentages for Academic AspirationD. Individual Means for Educational GoalE. Individual Means for Decision to Attend University38.4 Conclusions and RecommendationsReferencesPart III Economics and FinanceChapter 39 Factors Affecting External Debt in Malaysia: An Empirical Investigation39.1 Introduction39.2 Literature Review39.3 Methodology39.4 Empirical Findings and Discussion39.5 Discussion39.6 Conclusions and RecommendationsAppendicesReferencesChapter 40 Relationship Between Foreign Direct Investment and Financial Development40.1 Introduction40.2 Review of Existing Studies40.3 Theoretical FrameworkA. Model Specification40.4 Method of Analysis40.5 FindingsA. Panel Unit Root Test ResultsB. Panel Cointegration Test ResultsC. Granger Causality Test Results40.6 ConclusionReferencesChapter 41 Short-Run Performance of Malaysian Acquiring Firms in Cross-Border Mergers and Acquisitions41.1 Introduction41.2 Statement of Problems41.3 Literature Review41.4 Research Methodology41.5 Results and DiscussionA. Findings for Event Window (-90, +90)B. Findings for Event Window (-60, +60)C. Findings for Event Window (-30, +30)41.6 ConclusionReferencesChapter 42 Preliminary Investigation on the Determinants of Household Debt Burden42.1 Introduction42.2 Review of LiteratureA. Household Debt BurdenB. Interest RateC. Inflation RateD. Housing Price IndexE. Unemployment RateF. Aggregate Consumer Consumption42.3 Conceptual Framework and Methodology42.4 ConclusionsReferencesChapter 43 An Examination of FDI in China, Singapore, and Malaysia43.1 Introduction43.2 Literature Review43.3 Data and Method43.4 FindingsA. Unit Root Test (Tables 43.2 and 43.3)B. Regression43.5 ConclusionReferencesChapter 44 Developing Primary Market Spread and Measuring Financial Performance of Staff Housing Government Loans44.1 Introduction44.2 Statement of Problems44.3 Literature ReviewA. Profile of Cagamas as a Case Study44.4 Research Methodology44.5 Result and DiscussionA. Findings for Determinant of Primary Market SpreadB. Findings for Debt and Profitability in 2008–2012C. Findings for Revenue and Profits in 2008–2012D. Discussions44.6 ConclusionReferencesChapter 45 Financial Behavior of Credit Cardholders on the Implementation of Tiered45.1 Introduction45.2 The Tiered Interest Rate: An Overview45.3 Literature Review45.4 Research Methodology45.5 Findings and Discussion45.6 ConclusionReferencesChapter 46 Nonlinearity Between Ownership Concentration and Firm Value46.1 Introduction46.2 Literature Review46.3 Data and MethodologyA. DataB. Estimation ModelC. Estimation Methods46.4 Findings and DiscussionA. Descriptive StatisticsB. Regression Analysis46.5 ConclusionReferencesChapter 47 Harmonization of Islamic Insurance Models within the Shari'ah Parameter in Selected Countries47.1 Introduction47.2 Research MethodologyA. Research ObjectiveB. Research Method47.3 Conceptual FrameworkA. Data Analysis47.4 Research ResultsA. Results of Islamic Insurer's RespondentsB. Results of Shari'ah Board RespondentsC. Results of Experts' Respondents47.5 ConclusionReferencesChapter 48 Bank Fragility and Its Determinants: Evidence From Malaysian Commercial Banks48.1 Introduction48.2 Review of LiteratureA. Fragility IndicesB. Bank-Specific FactorsC. Macroeconomic Factors as Determinants48.3 Conceptual Framework48.4 Methodology48.5 Findings48.6 ConclusionReferencesChapter 49 Indirect Financial Distress Costs: Evidence from Trading and Services Sector49.1 Introduction49.2 Literature ReviewA. Past Studies on Indirect Financial Distress Costs49.3 MethodologyA. Population, Sample and Data Collection ProceduresB. Measurement of Indirect Financial Distress Costs49.4 Empirical Findings and DiscussionsA. Descriptive StatisticsB. Estimation of Indirect Financial Distress Costs49.5 ConclusionReferencesChapter 50 Determinants of Indirect Financial Distress Costs50.1 Introduction50.2 Theoretical Framework and Hypothesis DevelopmentA. Determinants of Indirect Financial Distress Costs and Hypothesis50.3 Sample and MethodologyA. SampleB. Data and Methodology50.4 ResultsA. Summary StatisticsB. Regression Results and Analysis50.5 ConclusionReferencesChapter 51 Assessing of Malaysian Firms' Cross-Border Merger and Acquisition Efficiency51.1 Introduction51.2 Statement of Problems51.3 Literature Review51.4 Research Methodology51.5 ConclusionReferencesChapter 52 Nonlinear Relationship Between Debt and Firm Value in Malaysian Firms52.1 Introduction52.2 Literature Review52.3 Data and MethodologyA. DataB. Estimation ModelC. Estimation Methods52.4 Findings and DiscussionA. Descriptive StatisticsB. Regression Analysis52.5 ConclusionReferencesChapter 53 Factorial Validation of Salient Beliefs Pertaining to Islamic Financing Instrument53.1 Introduction53.2 Literature ReviewA. Development of Salient Belief Factor53.3 Research Design and MethodologyA. Instrument DesignB. Data Collection53.4 ResultsA. Demographic and Business Characteristics of RespondentsB. Exploratory Factor AnalysisC. Confirmatory Factor Analysis53.5 ConclusionReferencesChapter 54 Gold Investment Account in Malaysia: Comparative Review of Gold Investment Scheme Between Maybank Bhd. and Genneva Malaysia Sdn. Bhd.54.1 Introduction54.2 Gold Investment Account in MalaysiaA. Genneva Gold TradingB. Maybank (MBB) Gold Investment Account54.3 Flaws in the Current MBB Gold Investment Account54.4 RecommendationsA. Physical Gold BackupB. Control Over Gold PriceC. Regulations and Guarantee on Gold Investments54.5 ConclusionAppendixReferencesChapter 55 Who Consumes Fresh Fruits in Malaysia? Analysis on Socio-demographic Influence55.1 Introduction55.2 Fruit Consumption in Malaysia55.3 MethodologyA. Economic ModelsB. Instrument and Methodology55.4 Findings and DiscussionB. Model Estimation55.5 Conclusion and RecommendationReferencesChapter 56 Impact of Demographic Factors and Work Environment on Fertility Rates in Malaysia56.1 Introduction56.2 Background of Study1. Trends in Fertility56.3 Literature Review56.4 Methodology56.5 Findings and Analysis1. Demographic Profile2. Factors Influencing Fertility Rates of Women in Malaysia56.6 Conclusion56.7 Implications and Policy RecommendationsReferencesChapter 57 Transformational Leaders and Organizational Performance57.1 Introduction57.2 Literature Review57.3 Methodology57.4 Results57.5 ConclusionReferences
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