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6.5 Conclusion

Generally, positive responses were given by the MPs about the Internet technologies. This implies that Internet communications have managed to empower the MPs in terms of their perceived trust and continuance use of the ICTs. In other words, the MP community is now aware of the importance of technology as a tool to search for information and how it can add positive values and change their lives to get closer to the public. Although the community develops a perceived trust and continuance of use, some felt frustrated due to the technical glitches and problems associated with accessibility. These issues need to be seriously considered, and appropriate measures must be taken because such problems do affect the MPs' motivation and acceptance toward technology. Furthermore, motivation is a crucial factor for ensuring that the utilization of technology is successful. In other words, prior knowledge of these factors and their interactions can enhance the adoption and continuance of use at the various phases of the usage. Overall, according to the findings, technology tools must be easy to use as well as must be perceived of being useful among the users. More importantly, the results have indicated that technology might be easy to use and it might be perceived very useful, yet the ability and capacity to use it play some important roles. Therefore, it is suggested that members of parliament in Malaysia should be given more trainings to enhance their capabilities and self-efficacy of handling technology devices or technology applications of Internet tools as some of them may not be technology savvy.


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